Frequently Asked Questions
The Accounts Network is a revolutionary concept that allows an enormous selection of accounts to be made available to the general MMO gaming community. As with all cutting edge concepts, there tend to be a lot of questions at first. This FAQ is designed to help answer some of those questions about who we are, how it works, and what we offer!
Topics:
About Acounts.net
What is Accounts.net all about?
Accounts.net is a massive network for massively multiplayer online (MMO) games that services the buying and selling of game accounts. Our main goal at Accounts.net is to offer the largest and best selection of MMO game accounts ever seen in the RMT industry while offering a fast, friendly and competitive service to our clients.
Gamers interested in buying an account can easily browse our massive account selection using our advanced search function before making a purchase. Those looking to sell their account can receive a bid for their account and receive cash quickly and safely.
Selling My Account
There are 3 great methods to sell your account:
1. Instant Cash: Sell your account to the Accounts Network instantly and receive payment as soon as your account is validated.
2. Consignment: You get a chance to earn hundreds more! Your account is posted on our huge network for 60 days and commission is paid as soon as your account sells.
3. Trade-In: Trade in your old account for store credit! You can receive a higher valuation if you wish to trade in.
4. In-Game Currency: Trade in your account for in-game currency. You will receive a higher valuation if you wish to trade in.
How do I sell my account using the Instant Cash Option?
Step 1. Submit Account Details: To sell your account to Accounts.net, first submit your account details under the submission page for your game. The required details for the submission may vary slightly from game to game. To sell your account click here.
Step 2. Review Bid: After submitting the account details, you will receive three bids: the Instant Cash bid, the Store Credit bid and the Consignment bid. It will be sent to you via email within an hour.
Step 3. Accept Bid: If you decide to go forward with the sale, simply click the link within the confirmation email. You will be directed to another page where you can select the Instant Cash option and continue the sell process.
Step 4. Verification: Once the bid has been accepted, there will be some additional verification steps to ensure security and validate the information before completion of the sale. This may take about 2 - 4 hours.
Step 5. Payment: After all verification steps have been completed, we will promptly send payment! Enjoy the well earned cash and take heart that your character’s virtual legacy will live on!
How can I check the status of my bid for the Instant Cash option?
Bids can be tracked through the email address entered at the time of submission. Within the email you can find a link specifically for your bid including information needed to proceed with the sale.
What happens when I accept a bid for the Instant Cash option?
After accepting a bid, the sell process will move into the verification step. Once all the verification steps are completed, payment can be sent for your account.
How long does it take to receive payment after I sell my account using the Instant Cash option?
We will send the payment after the completion of an account sale. Payments are sent out twice a day. It is normally around 5pm and 5am PST.
How do I sell my account using the Consignment Option?
Step 1. Submit Account Details: To sell your account to Accounts.net, first submit your account details under the submission page for your game. The required details for the submission may vary slightly from game to game. To sell your account click here.
Step 2. Review Bid: After submitting the account details, you will receive three bids: the Instant Cash bid, the Trade In bid and the Consignment bid. It will be sent to you via email within an hour.
Step 3. Accept Bid: If you decide to go forward with the sale, simply click the link within the confirmation email. You will be directed to another page where you can select the Consignment option and continue the sell process.
Step 4. Verification: Once the bid has been accepted, there will be some additional verification steps to ensure security and validate the information before completion of the sale. This may take about 12 hours.
Step 5. Tracking: After all verification steps have been completed, you will receive an e-mail containing a URL that allows you to track the status of your account, check its description, and also allows you to control the discounting functions for your account.
Step 6. Payment: Once your account is sold and successfully delivered to the third party buyer, commission is sent to your Paypal account within the day that it is sold.
How does consignment work?
Consigning your account is simple and easy.
- The consignment commission rate is agreed upon and set.
- Accounts.net secures your account and posts it for sale.
- Your account is available for sale on our network of sites.
- When your account sells, we handle all the customer service
- You are paid a commission the same day it sells.
How much higher is my commission compared to instant payment?
It can be more than double the amount given the right conditions. Since we pay commission when the account sells, we are able to offer a much greater portion of the profit. We pass that profit directly on to you!
How will I keep track of my consigned account?
Once your account is validated and put up for sale, you will receive an e-mail containing a URL that allows you to track the status of your account, check its description, and also allows you to control the discounting functions for your account.
Can I lower the price listed on my consigned account?
Yes, you will receive a link where you can control the discount. Please note that any discount made will affect your commission.
How long will my account be up for sale?
Your account will be consigned for a period of 60 days. If the account fails to sell within the allotted time, the account will be returned to you in full working condition.
It there a good chance that my account will sell within 60 days?
Yes, based on our historic data, it is highly likely your account will sell within this period (better than 90%).
How is the value of my account determined?
The value of each account is determined by several factors including the level, server, class, equipment and skills, and an overall expression of our supply and demand at any given time for the account based off of its characteristics.
Can I barter a better price for my account?
No. At this time we do not offer any sort of bartering once a bid has been submitted. Our bidding system is designed to offer the very most we can at the time of the submission, however we understand that sometimes gamers feel their account is worth more than the offered bid. In this instance, it is possible to wait and resubmit sometime in the future, however there is no guarantee there will be any positive change in the offered bid.
How can I raise the value of my account if I decide to sell it?
There is no cookie cutter answer to this question, however there are always some cardinal rules to follow when selling an account as well as some pro tips we offer for free 
. Always make sure your account has full equipment slots filled, and that your best gear is in those slots and listed in your profile. An epic mount nets you a few more points, having the account subscribed is a big plus, and having all expansions enabled also will help ensure you get the most for your account.
Why was my account sale rejected?
Accounts.net uses security and fraud detection software during the account validation process. If information exists linking your account with previously fraudulent or suspect activity, your custom will most likely be rejected in the interests of maintaining our high level of service and quality. We understand that many accounts are purchased and resold in this business, and that not all clients who experience this rejection are attempting fraud. If you are such a client, we sincerely apologize for the inconvenience.
What is Trade-in?
Trade-in is an option that you can use the sell your account to us and receive a store credit to purchase any account listed on our website.
Can I Trade-in my account for another belonging to a different game?
Yes, the store credit that you receive gives you the option to purchase any account for sale on our website regardless of the game type.
How can I determine the amount of store credit of my account?
Simply click the “sell account” option and enter your account specifications. Click on the “Live Help” button to chat with our representatives and inquire about the trade-in option. Our representative will be happy to provide the store credit and guide you through the entire process should you agree to do a trade-in.
What if the price of the account I wish to trade-in is higher than my store credit?
If there is a price difference with the account that you want to trade-in and the account you wish to receive, our representative will inform you of the amount and you may simply send the difference to us via Paypal.
How do I Trade-in my account?
Step 1: Submit Account Details: To sell your account to Accounts.net, first submit your account details under the submission page for your game. The required details for the submission may vary slightly from game to game. To sell your account click here.
Step 2: Review Bid: After submitting the account details, you will receive three bids: the Instant Cash bid, the Store credit bid, and the Consignment bid.
Step 3: Accept Bid: If you decide to go forward with the trade-in, simply click the link within the confirmation email. You will be directed to another page where you can select the "Store Credit" option and continue the trade-in process.
Step 4: Verification: Once the bid has been accepted, there will be some additional verification steps to ensure security and validate the information before completion of the Trade-in. This will be done while you are chatting with the representative in live help.
Step 5: Coupon Receival: Once your account has been successfully validated, you will receive in your email inbox a coupon code that can be used to redeem your store credit.
Step 6: Payment: Once you use the coupon on the desired account, the reduced price will be displayed. Only the difference in price needs to be paid in order to complete the order.
Step 7: Verification: Once we receive the order, we will conduct a voice verification to confirm the details of the purchase.
Step 8: Receive your account: As soon as the voice verification is successful, we will send your desired account details to you via email within minutes!
Purchasing an account
How do I purchase an account at Accounts.net?
Step 1. Select your game: To purchase an account from Accounts.net, first select your game from the menu on our (Buy Account) homepage located here.
Step 2. Browse Accounts: Next, you can choose to browse the full account selection or clarify your search using the advanced search function. Using the search function is recommended, as there can be many hundreds of accounts available at any given time and the selection can be quite daunting. Detailed information is available for each account by clicking on the ‘more info’ button.
Step 3. Make Purchase: After a suitable account has been selected, click the
button. After entering payment information and a few contact details, you can complete the purchase.
Step 4. Transfer of Ownership: The final step in the account purchase process is the transfer of the account details and ownership. Congratulations on your purchase and best of luck gaming!
If I buy an account, how long does it take to complete the order?
Purchase orders are normally completed within 30 minutes. You can be online and playing within the hour!
What happens during the ‘detail verification’ step?
The verification step serves two purposes. Firstly, it ensures that all the information and details are correct, and secondly, it allows us to add a personal touch to the service provided and makes each purchase with Accounts.net that much more fulfilling.
How do I know what expansions an account has enabled?
At the moment the only way to verify what expansions an account has enabled is by visiting our live chat and directly asking a Customer Support Representative. There is a function in the works to better record and communicate this particular account metric.
Can I trade my own account for another account on the website?
Yes! You can trade your account for store credit when you receive a quote for your account here.
Can I give in game currency instead of cash for an account?
Unfortunately we do not accept in game currency as payment. We do however accept trade ins for your old account, which can be used towards store credit for a brand new account.
Safety
How safe is it to buy from Accounts.net?
Whenever an account is purchased, through Accounts.net or any other company, there is an inherent risk. Anyone who says otherwise is lying to you. Although we take great precautions to ensure the protection of each account, people can, and do steal back accounts. This happens very rarely, but it does happen. Accounts.net prides itself in their experience and knowledge in ensuring the protection and security of every account sold on our website, thereby increasing the level of service offered to you.
Buying an account is typically a fulfilling experience that has allowed countless gamers to advance to higher levels of play, try new classes, and save valuable time doing the things they love most inside the game. Of all the many thousands of accounts purchases that take place, less than 1% ever gets stolen back. Nonetheless, we want to make sure you understand the risk. If you have any additional questions, please feel free to visit our live chat, open 24 hours a day.
Please note if you upgrade your new account to a battle.net account and then that account is banned we are not able to help you recover it nor can we be held responsible for the banning.
Payment Options
What payment options are available?
We accept PayPal and major credit cards as payment for an account. When receiving cash when selling an account, paypal is the only payment option.
Taking Ownership of an Account
Can I transfer a character I purchase to another server?
Sometimes. It largely depends on the game, but it is possible to transfer characters between servers in games such as EverQuest and World of Warcraft.
What should I do once I have received the account details?
Once you have completed an account purchase the login and password information will be sent immediately. In order to ensure clearing of all financial transactions, there is a 30-day waiting period to change the registered e-mail address associated with each account. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you. We strongly suggest you move the character to a different account once ownership has taken place in order to better ensure security.
